Our self-storage insurance is very easy to use, but like most insurers, we like to be kept up to date about any significant changes in your needs.
It’s all too easy to slip into a routine of paying your monthly insurance costs without asking whether the policy still meets your needs. If the contents of your storage unit has changed over time, check whether the value has gone up or down, as this will affect your insurance.
We also need to know if you’ve moved to a different self-storage provider. And, of course, if you don’t have any goods in a storage unit, you should stop paying for self-storage insurance.
Keep track of how much your stored goods are worth
When we quote for your self-storage insurance, we base our calculation on, among other things, the value of your stored goods.
Your Store and Insure quote is based on the replacement value of your stuff; that is, how much it would cost you to buy everything again.
Use your inventory to keep an eye on the total value of what you’ve got in your storage unit, and this makes it quick and easy to keep on top of your self-storage admin.
What should I do if the value of my stored goods has gone down?
If you over-insure your stored goods, you’ll be paying too much each month. So if you’ve moved some high-value items out of storage, it makes sense to adjust your self-storage insurance. Contact us if the value of your stored goods has fallen, so that we can amend your policy.
What should I do if the value of my stored goods has increased?
It’s really important not to underinsure your stored goods. When you underinsure, you pay less each month, but if you have to make a claim, you won’t get back the full value of your lost or ruined goods.
If the value of your stored goods increases significantly, contact us and let us know.
Could I save money by insuring only some of my stored goods?
If you only insure some of your goods, in the event of a loss, the insurers will apply average to your claim. This means that you will only get a proportion of the claim. So if you’ve got goods in storage that will cost £10,000 to replace, and you only insure them for £5,000, then you’ve under-insured by 50%. When you claim, the insurers can only pay 50% of the claim, or 50% of the sum insured, whichever is less.
Making a claim on your self-storage insurance
As soon as you discover loss or damage to your stored goods, get in touch with us. To find out how to make a claim from Store and Insure, go to our claims page. We will assign you a claims service manager to help you through the process.
Please keep any damaged items from your storage unit, as we may need to inspect them.
Do I need to have self-storage insurance?
In most cases, the company that owns the facility where you store your domestic goods will require you to have self-storage insurance. Self-storage insurance isn’t appropriate for goods kept in your loft or in a shed, garage or outbuilding on your own property. That would come under your home contents insurance – but do check with your policy to be certain.
Some storage companies offer their own self-storage insurance for domestic goods, but these policies don’t always represent the best possible value.
Finding the right self-storage insurance company
It’s well worth getting a few quotes for self-storage insurance, as the cost of a policy can vary. Get a quote from Store and Insure right now. It’s quick and easy and can be done completely online.
